This Privacy Policy explains how Trivikrama Nexus collects, uses, stores and shares information when you visit our websites, contact us, use our products or interact with services operated under the Trivikrama Nexus umbrella.
Depending on the service, we may collect information such as your name, email address, phone number, company or organisation details, account information, communications with us, transaction information, device information, IP address, browser information and usage information.
We may use information to provide and improve our services, create and manage accounts, process transactions, respond to enquiries, provide customer support, communicate service updates, prevent fraud and abuse, maintain security, comply with legal obligations and enforce our terms.
Where payments are processed through a third-party payment provider such as Razorpay or another authorised provider, payment credentials are processed by that provider in accordance with its own policies and applicable security requirements. Trivikrama Nexus does not intentionally store full card numbers, CVV values or other sensitive payment credentials on its own servers.
Some products may integrate with third-party communication platforms, including Meta or WhatsApp services. Where such integrations are used, information may be processed by the relevant platform according to its terms and privacy policies. Customers are responsible for ensuring that they have appropriate rights and consent to share contact data with us and connected providers.
We may share information with service providers, hosting providers, payment processors, communication providers, analytics and security vendors, professional advisers, government authorities where legally required, or in connection with a business transfer. We do not sell personal information as a business model.
We retain information for as long as reasonably necessary for the purposes described in this policy, contractual requirements, legitimate business needs or applicable law. We use reasonable administrative, technical and organisational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.
Subject to applicable law, you may request access, correction, deletion or clarification regarding personal information held by us. You may also withdraw consent where processing is based on consent, subject to legal or contractual limitations.
Our services are not intentionally directed at children in circumstances where parental consent is legally required. We do not knowingly collect children's personal information for that purpose.
Our websites may link to third-party websites and products. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.
We may update this policy when our services, technology or legal requirements change. The latest version will be published on this page with its effective date.
For privacy questions or requests, email contact@trivikramanexus.com.